Wallet Recovery

Learn about the recovery process of for wallets and about what your options are.
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About Us

How does our Service Work?

You provide us with a copy of your wallet ID and your guesses as to what your password is. We will use your password guesses to “brute force” your password or recover your partial seed.

Secure, air-gapped servers

Any and all secure client data is stored and processed on secure, air-gapped servers to protect your data.

Industry leading attacks

We use cutting edge, industry leading attack vectors to achieve a best in class success rate in recovering passwords.

When we can't help.

Occasionally, there are some instances in which wallets that are simply irrecoverable. Here are a few examples:
You have no idea what your password was
You lost 100% of your seed phrase and dont have access to your wallets email address
You have been scammed or your funds have been stolen

Your keys, back in your pocket

Put your finances under your control again. Click "Get started" to get help.
Our blog

Latest posts

Up to date information on the wallet and recovery options.
How to Recover Legacy Wallets with an Unexpected Number of Mnemonic Words (13, 16, 22 words)
Password Recovery

How to Recover Legacy Wallets with an Unexpected Number of Mnemonic Words (13, 16, 22 words)

The article guides you through the process of recovering your wallet using a string of seemingly random words, known as a mnemonic phrase or recovery seed. Sometimes these phrases have an unusual number of words, but don't worry! The piece explains the differences between older "legacy" phrases and the newer BIP39 recovery seeds, and how to use them to regain access to your wallet. Whether your phrase is unexpectedly short, long, or throws an error, the article provides helpful tips and solutions to get you back in control of your funds.
What To Do if You are Not Receiving Authorization Emails from
Password Recovery

What To Do if You are Not Receiving Authorization Emails from

Struggling to receive authorization emails from This guide explores potential reasons, from simple spam folder mishaps to complex email ownership issues. Dive in to learn troubleshooting steps, and discover how to regain access if you've lost control of your linked email address.
How to Recover your Lost Secondary Password
Password Recovery

How to Recover your Lost Secondary Password

One of the earliest wallet platforms, (originally was founded in 2011 and released its first Bitcoin wallet in January 2012. Since its release, the Blockchain wallet has received quite a number of accolades as well as commonly being listed in many 5-10 and top 10 cryptocurrency wallet lists.
How to Recover your Lost Password
Password Recovery

How to Recover your Lost Password

The Blockchain wallet is what is known as a "hybrid" wallet. This means that the company stores an encrypted version of your wallet's private key on their servers, but it does not store your password. This article documents a process you can use that may allow you to recover your password yourself. 

Frequently asked questions

Everything you need to know about the product and billing.
How does it work?
The techniques we use to recover our clients’ accounts vary widely from case to case. In the event of a password recovery we will walk our clients through extracting an encrypted private key backup and building a comprehensive list of possible password guesses. We then transfer our client’s data to secure password cracking servers that use the data collected from the client to try billions or trillions of possible password combinations until the correct password is found.
Can I trust you?
We understand the issue of trust and authority is one that must be addressed before our clients feel comfortable sharing sensitive financial information with us. We are the only crypto asset recovery company with public founders who have been featured in multiple global media outlets such as the BBC, Business Insider, and VICE (read more about our founders Chris and Charles).Furthermore, is a registered LLC in good standing in the state of New Hampshire with a public business address.
Do I need to tell you all my passwords?
No. We will never ask our clients to divulge more information than they are comfortable sharing with us.
Are you legit - will you steal my funds?
We would never steal a client’s funds for any reason. We are a business based out of New Hampshire with public founders and a public business address, so if we were to steal from, or attempt to defraud our clients, it would be a simple process to report us which would quickly lead to our arrest and eventual jail time!Furthermore, since 2021 we have received countless 5-star reviews on our third party and unbiased review platform TrustPilot which we encourage you to read on Trustpilot.
I have zero wallet information - can you help me?
If you have completely deleted your seed phrase or have thrown away a computer or phone with a private key backup on it, there is little to nothing we can do to assist you.In certain cases (such as with we can retrieve the backup file for you and occasionally we can recover deleted files off of an old hard drive.However, if you have lost access to a seed phrase and do not have a partial, or incorrect seed phrase recorded, there is nothing we or any other recovery company can do to assist you.
Can you recover scammed or stolen assets?
Unfortunately, no. When you have lost funds to a crypto scam, the odds of recovering those funds are very small to none. What we do offer, however, are scam tracing services.

Scam tracing is for anyone who has been scammed and wishes to explore every option possible for recovery. Our investigations specialists will create a case detailing and visualizing the path your funds took and any connections we are able to make to real-world entities. Once you have that information on hand we will explain the recommended recovery path through law enforcement and any relevant exchanges to give you the best chance at recovery possible.

We published an article on best practices when you have been the victim of a scam, you can read it here.
How long does the recovery process take?
The process of recovering lost crypto can vary in time from as short as 1 hour, to as long as 6+ months. While this may sound lengthy, this is because we typically exhaust our initial search within a week after initially onboarding a client. After this initial search has been exhausted, we hold on to the private key backup and password guesses to continue retesting as we discover new recovery vectors and expand our hardware capabilities (unless otherwise requested to delete client information).
What types of crypto can you recover?
The types of crypto that we support are expanding every day. At the moment we support seed phrase recovery for any type of bip-39 or erc-20 token including legacy mnemonics, 13th and 25th words.For password recoveries, our list of currently supported accounts is:, Bitcoin Core, Multibit, Electrum, MetaMask, MyEtherWallet, Mist Ethereum Wallet, Dogechain Core, and
How much do you charge?
We work on a service based fee of 20% of any funds recovered. This means that if your account ends up being empty, there is no charge to you.
I thought bitcoin couldn't be hacked? What gives!
Correct. It is mathematically impossible to directly hack the Bitcoin Blockchain.However, our approach involves using the Bitcoin owner’s password guesses to “crack” their password. In combination with a private key backup (essentially an encrypted private key) this allows our clients to regain control of their funds.
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